2021

  ISSUANCE OF STEVEDORE AND CARGO HANDLING LICENCES

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo handling licenses will be issued within 2 working days after approval is given.  100  -  -        
Stevedore licenses will be issued within 2 working days after approval is given.  100  7  -        

  FREE COMMERCIAL ZONE UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo movement in the Free Commercial Zone will be approved subject to application process is completed. 100  996  100  6,806         

  DANGEROUS CARGO UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Every Online application for dangerous cargo handling supported by relevant documents will be approved within 2 hours.  100 2,567   100 2,757         

  ADMINISTRATION AND FINANCE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Payment will made within 14 working days from the date receipt of complete documents by the Finance Unit.  100 784   100  648        
2020

  ISSUANCE OF STEVEDORE AND CARGO HANDLING LICENCES

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo handling licenses will be issued within 2 working days after approval is given. -  -  100%  6  -  -  -
Stevedore licenses will be issued within 2 working days after approval is given.  -  100%  6  -  -  -

  FREE COMMERCIAL ZONE UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo movement in the Free Commercial Zone will be approved subject to application process is completed. 100 % 577   100%  909  100% 1,284  100%  1,251 

  DANGEROUS CARGO UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Every Online application for dangerous cargo handling supported by relevant documents will be approved within 2 hours.  100  2,874  100  2,344  100  2,629  100  2,677

  ADMINISTRATION AND FINANCE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Payment will made within 14 working days from the date receipt of complete documents by the Finance Unit.  100% 1051   100%  710 100  924   100 825 
2019

  ISSUANCE OF STEVEDORE AND CARGO HANDLING LICENCES

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo handling licenses will be issued within 2 working days after approval is given. 100%   7  -  -  -  -  -
Stevedore licenses will be issued within 2 working days after approval is given.  100%  -  -  -  -  -  -

  FREE COMMERCIAL ZONE UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo movement in the Free Commercial Zone will be approved subject to application process is completed.  100%  694  100%  620 100%  612   100 678 

  DANGEROUS CARGO UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Every Online application for dangerous cargo handling supported by relevant documents will be approved within 2 hours.  100%  2869 100%   2678  100%  2804  100 2761 

  ADMINISTRATION AND FINANCE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Payment will made within 14 working days from the date receipt of complete documents by the Finance Unit.  100%  808 100%   836  100%  917  100%  1006
2018

  ISSUANCE OF STEVEDORE AND CARGO HANDLING LICENCES

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo handling licenses will be issued within 2 working days after approval is given. 100% 7  - -
Stevedore licenses will be issued within 2 working days after approval is given. 100%  8  - - - -

  FREE COMMERCIAL ZONE UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo movement in the Free Commercial Zone will be approved subject to application process is completed. 100%  731 100% 722  100%  710  100%  807

  DANGEROUS CARGO UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Every Online application for dangerous cargo handling supported by relevant documents will be approved within 2 hours. 100% 2866 100%   3083  100% 2923  100%  3123 

  ADMINISTRATION AND FINANCE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Payment will made within 14 working days from the date receipt of complete documents by the Finance Unit. 100% 906 100%   813  100%  796 100%  804 
2017

  FREE COMMERCIAL ZONE UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo movement in the Free Commercial Zone will be approved subject to application process is completed. 100% 1125  100% 809  100%  742  100%  1029 

  DANGEROUS CARGO UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Every Online application for dangerous cargo handling supported by relevant documents will be approved within 2 hours. 100% 2523 100%   2861 100%  2839  100%  3855 

  CORPORATE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Complaint received is acknowledged within 3 working days. 100% 1 100%   1 100%  100% 
Feedback to complainant the status of action taken on complaint received will made within 5 working days. 100% 1 100% 1 100% 1 100% 1

  ISSUANCE OF STEVEDORE AND CARGO HANDLING LICENCES

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo handling licenses will be issued within 2 working days after approval is given. 100% 7 0%   0 0%  0% 
Stevedore licenses will be issued within 2 working days after approval is given. 100% 8 0% 0 0% 0 0% 0

  ISSUANCE OF PORT CONVEYANCE PERMIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Port Conveyance permit will be issued within 1 working day after approval is given. 100% 2 100%   8 0%  0% 

  ADMINISTRATION AND FINANCE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Payment will made within 14 working days from the date receipt of complete documents by the Finance Unit. 100% 781 100%   772 100%  846  100%  851 
2016

  CORPORATE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Complaint received is acknowledged within 3 working days 0% 0  0% 0        
Feedback to complaint the status of action taken on complaint received will made within 5 working days. 0% 0 0% 0 0% 0 0% 0

  ISSUANCE OF STEVEDORE AND CARGO HANDLING LICENCES

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo handling licenses will be issued within 2 working days after approval is given. 0% 0 0% 0        
Stevedore licenses will be issued within 2 working days after approval is given. 0%  0  0% 0        

  ADMINISTRATION AND FINANCE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Payment will made within 14 working days from the date receipt of complete documents by the Finance Unit. 100% 785 100%  835        

  DANGEROUS CARGO UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Every Online application for dangerous cargo handling supported by relevant documents will be approved within 2 hours. 100% 2117 100% 2363 100% 2254 100%  2490

  FREE COMMERCIAL ZONE UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo movement in the Free Commercial Zone will be approved subject to application process is completed. 100% 1002 100%  817 100% 1041 100% 999 

  ISSUANCE OF PORT CONVEYANCE PERMIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Port Conveyance permit will be issued within 1 working day after approval is given. 0% 0 0% 0        
2015

  CORPORATE DIVISION 

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Complaint received is acknowledged within 3 working days. 100% 2  0% 0 100%  2 0% 0
Feedback to complaint the status of action taken on complaint received will made with 5 working days. 100% 2 0% 0 100% 2 0% 0

  ISSUANCE OF STEVEDORE AND CARGO HANDLING LICENCES

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo handling licenses will be issued within 2 working days after approval is given. 100% 4 100%  4 0% 0 0% 0
Stevedore licenses will be issued within 2 working days after approval is given. 100% 6 100% 2 0% 0 0% 0

  ISSUANCE OF PORT CONVEYANCE PERMIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Port Conveyance permit will be issued within 1 working day after approval is given. 100%  29 100% 9 0% 0 0% 0

  FREE COMMERCIAL ZONE UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Cargo movement in the Free Commercial Zone will be approved subject to application process is completed. 100% 358 100% 421 100% 803 100% 1152

  ADMINISTRATION AND FINANCE DIVISION

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Payment will made within 14 working days from the date receipt of complete documents by Finance Unit. 100% 768 100% 887 100% 671 100% 863

  DANGEROUS CARGO UNIT

  Jan - March April - Jun July - Sep Oct-Dec
% Volume % Volume % Volume % Volume
Every Online application for dangerous cargo handling supported by relevant documents will be approved within 2 hours. 100% 2050 100% 2013 100% 1957 100% 2037