Frequently asked questions and comprehensive answers about PPC's services, operations and procedures
Penang Port Commission (PPC) is the 'Port Authority and Regulatory Authority' under the Ministry of Transport. Meanwhile, Penang Port Sdn. Bhd. is a port operator licensed by Penang Port Commission.
The port operates 24 hours a day, 7 days a week, including public holidays. This ensures continuous service to meet customer needs.
SPPP handles various types of cargo including:
Ferry services operate from 5:20 AM to 12:40 AM, connecting George Town (Raja Tun Uda Terminal) and Butterworth (Sultan Abdul Halim Terminal).
TEU means 'Twenty Equivalent Unit' - a twenty-foot container unit used as a standard measurement in the container industry.
Equipment used includes:
PELKON III - a highly integrated system for daily container operations that ensures efficiency and accuracy in container handling.
Allowed activities include:
604.263.3211 | 604.262.6211
sppp@penangport.gov.my
Head to Feedback Portal
This FAQ is updated periodically based on frequently asked questions. For the latest information on operations and services, please contact us directly or visit the official SPPP website
