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Frequently Asked Questions

The difference between Penang Port Commission and Penang Port Sdn. Bhd.

Penang Port Commission is a Port Authority and Regulatory Authority for Penang Port and it is under the purview of the Ministry of Transport whilst Penang Port Sdn. Bhd. as a port operator is licensed by Penang Port Commission to operate the Penang Port.

What are the activities that can be carried out at the Free Commercial Zone?

Value added activities allowed at Free Industrial Zone are bulk trading, breakbulk, repacking, grading, relabelling, transit, inventory management, pick and pack, knitting, calibration, testing and product replenishing. Other activities which are also allowed in the zone include dock depot operations, warehousing and container freight stations.

What is the operational hours of the ferry service?

Penang Port provides ferry services from 5.20 am to 12.40 am linking George Town (Pangkalan Raja Tun Uda) on the island and Butterworth (Pangkalan Sultan Abdul Halim) on the mainland.

What type of cargo Penang Port handle currently?

Break bulk cargo, liquid bulk cargo, dry bulk cargo and containerised cargo.

Do Penang Port have any dedicated berth to handle import and export cargo?

- Butterworth Wharves handle Break Bulk and liquid bulk at Vegetable Oil Tanker Pier. 
- Prai Bulk Cargo Terminal handle dry bulk 
- North Butterworth Container Terminal handle containers.

What is TEUs?

TEUs is a (twenty equivalent unit) term use to indicate a twenty foot long container.

What are the equipments use to handle containers in the port?

Equipments such as gantry cranes, rubber tyre cranes, prime movers and trailers are the equipments used to handle containers in the port.

What kind of information system being used in Penang Port to handle containers?

The system is known as PELKON III and is a highly integrated system use to run daily containers handling operations in Penang Port.

Is the port operational 24 hours?

Yes. The port operates 24 hours and 7 days a week including public holidays.

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 Level 2, Swettenham Pier Cruise Terminal, No. 1A, King Edward Place
10300 George Town, Penang.

604.263.3211 | 604.262.6211 |  sppp[at]penangport[dot]gov[dot]my
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