+60 4-263 3211
sppp@penangport.gov.my

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Feedback

Communication channels for feedback and suggestions

Customer Feedback

We value feedback and suggestions from customers and port service users. Your feedback helps us to continuously improve and enhance the quality of services provided. Please use the channels provided below to submit your feedback, suggestions, or complaints. We will process each feedback carefully and provide an appropriate response.

Submit Feedback

Direct Contact

Phone

60 4-263 3211

Monday - Friday: 8:00 AM - 5:00 PM

Email

sppp@penangport.gov.my

Operating Hours

Monday - Friday: 8:00 AM - 5:00 PM

Office Address

Penang Port Commission

Level 2, Swettenham Pier Cruise Terminal, No.1A, Pesara King Edward 10300 George Town, Pulau Pinang.

Feedback Types

👍

Compliment

Share your positive experience with our services

💡

Suggestion

Help us improve with your ideas and suggestions

⚠️

Complaint

Report any problems or dissatisfaction

Inquiry

Get information or clarification about our services

Penang Port Commission