+60 4-263 3211
sppp@penangport.gov.my
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Coat of Arms of Malaysia
Penang Port Commission
Official Website

Penang Port Commission

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  3. e-Participant

e-Participation

Electronic participation platform to cultivate citizen engagement and contribution to improve services

e-Participation Definition

e-Participation is a digital platform initiative aimed at cultivating citizen engagement and contribution to improve services. Its main purpose is to enable broader community perspectives and facilitate potential improvements in government decisions and public services. This platform leverages information and communication technology for better governance and facilitates productive dialogue between government and citizens.

Main Objectives

Community Engagement

Involving the community in policy development and decision-making processes

Productive Dialogue

Facilitating productive dialogue between government and citizens

Participation Channels

Satisfaction Survey

Provide feedback on the quality of service received.

Isi Kajian

Feedback Form

Submit suggestions and views via a structured form

Submit Feedback

Direct Email

Contact us directly via official email

Send Email

Social Media

Interact with us on official social media platforms

Follow Us

Public Consultation

Participate in formal consultation sessions on policies and decisions

Participation Target

We welcome participation from the public, community organizations, stakeholders affected by port operations, and anyone interested in contributing to the improvement of public services.

Guidelines and Regulations

Participants Responsibilities

  • Avoid discriminatory statements
  • Do not use rude or offensive language
  • Ensure the comments are relevant to the topic being discussed.
  • Respect intellectual property rights
  • Do not make commercial or promotional ads
  • Avoid sharing malicious or harmful digital content.

Administrative Rights

  • Modifying or deleting inappropriate content
  • Update participation guidelines as required
  • Manage and moderate the participation platform
  • Ensure compliance with established policy standards

Submit Your Feedback

How to Participate

1
Choose appropriate participation channel
2
Ensure feedback is relevant to the topic
3
Follow established guidelines
4
Submit feedback through selected channel

Quick Access

Submit Feedback Email Feedback

Contact Information

Address

Level 2, Swettenham Pier Cruise Terminal No.1A, Pesara King Edward 10300 George Town, Pulau Pinang

Phone

604.263.3211

Email

sppp@penangport.gov.my

Our Commitment

We are committed to processing all feedback received and using it for continuous improvement of our services.

Penang Port Commission